Position Title Customer Support Manager – Smart Grid Industry – VA #5764
Location Fredericksburg VA
Company is a leading provider of smart grid and advanced metering products that specializes in real time automation, management and control.
The Customer Support Manager will ensure an unparalleled user experience. Qualifications for this role include:
• Experience building and managing a team
• Excellent verbal and written communication skills
• Technical aptitude and the ability to pick up new technology quickly
• Advanced problem-solving skills with the ability to think creatively to resolve difficult situations
• Experience with wireless communications
• Experience in the smart grid / AMI or utility industry
Bottom line requirements we need notes on with candidate submittal:
1. 3+ years of experience in the smart grid / AMI or utility industry.
2. 3+ years of experience with wireless communications.
3. Experience building and managing a B2B customer support team.