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Program Manager-Manufacturing

Greenville, South Carolina
The Program Manager will assist in accomplishing strategic objectives by overseeing multiple projects, programs, and customer accounts.
Duties will include:
  • Manages several customer accounts
  • Responsible for the successful implementation of new and existing programs in house
  • Works as an interface with the customer and the company looking after the best interests of the company as well as the customer
  • Assess program performance and aim to maximize ROI
  • Resolve issues with material suppliers and ensure on-time*- availability of materials
  • Resolves customer issues, complaints, concerns and reports to upper management regarding status customer account
  • Works with production manager in order to meet customer schedules, demands, and shipments
  • Works with quality department to ensure customer quality expectations are understood and company is in compliance
  • Interface with manufacturing engineering & production manager in the creation of work flow diagrams, work instructions, inspection criteria and information as needed
  • Interface with document control in the creation of documentation packages ensuring only relevant information is available for production personnel to build product
  • Responsible for engaging in work related activities on an as needed basis in order to meet customer demands and shipment schedules
  • Proven experience as a program manager or other managerial position is a plus
  • Knowledge of performance evaluation and change management principles
  • Experience with MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage
  • Strong leadership and organizational skills
  • Excellent communication skills
  • Proven problem-solving ability
  • BSc/BA diploma in management or a relevant field; MSc/MA is a plus

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