Account Manager

Location: Kent, Ohio
Date Posted: 12-14-2017

Senior Account Manager

 

  • Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.
  • Maintain existing accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
  • Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineersand other professional and technical personnel.
  • Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
  • Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
  • Submits orders by conferring with technical support staff; costing engineering changes.
  • Develops customer's staff by providing technical information and training.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
  • Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications

Bachelors Degree in Business or Engineering
8-12 years selling technical products - Aerospace experience preffered but not required
Proven ability to work with high level customers in an a technical envronment.
Strong analytical and computer skills.
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