Manager - Travel & Expenses

Location: Chicago, Illinois
Date Posted: 03-13-2018
Our client, one of the largest, most respected global leaders in the healthcare/pharma industry has an immediate need for a: Manager - Travel & Expenses.
We are looking for a dymanic leader as this a a highly visable position within the Corporate Accounting and Finance Team (Procure to Pay Shared Services Team). Client offers ample room for career growth and advancement and leadership opportunities,
The Manager - Travel & Expenses will have the responsibility for the global enterprise - wide expenses reporting system: (Concur) and experience with: Payment Cards: P-Cards.

Job Description

As a member of the Procure to Pay (PTP) Shared Services leadership team, this role is responsible for the global enterprise-wide expense reporting system (Concur), including global system deployment, ongoing system maintenance for implemented global operations and management of the day-to-day expense reporting and auditing operations for the U.S.
Responsibilities include managing the scope, resources, cost, schedule, quality and risk of the operation and projects ensuring effective and efficient service delivery with accurate and timely performance measurement and compliance support.  This Manager is a significant business partner along with Finance, Procurement and IT in providing project management to key stakeholders with strategy, business case, alternative support approaches, project and communications plan to aggressively move forward in implementing system and process improvements and advancements related to the overall travel management and expense reporting process. Ensure training and development of personnel in support of the global Concur system / process design.   
Major Responsibilities:
  • Manage the day to day shared service T&E operations for the U.S. region across captive and outsourced teams, ensuring effective and efficient delivery of services, accurate and timely corporate/business requirements.
  • Partner with Global Process Management, Finance, Procurement, IT and EMEA and APAC regional T&E shared services leadership to drive a standard T&E operating model across the organization.
  • Key point of contact for all levels within the global organization related to expense reporting tool (Concur) and the expense reporting process.
  • Responsible for compliance with applicable Corporate policies/procedures and domestic/ international government authorities requirements.
  • Coach and develop direct reports and 3rd party service provider teams to address process and expense report auditing requirements / exceptions/ continuous improvement initiatives.
  • Manage the delivery of service by outsource partners in line with the agreed Service Level Agreements (SLAs). 


The Manager - Travel & Expenses: Must have experience with a global deployment of employees (50,000 plus) and
experienec with Concur and P-Cards.
BS/BA:  Finance / Accounting
Minimum Experience/Training
  • 7+ years management role for Payables/T&E process and reporting within a global organization.
  • 5+ years in deploying and supporting implementation and day-to-day operational support of a travel and expense reporting tool (ie: Concur) across multiple lines of business (ie: Divisions) and geographies.
  • Proven track record in project management and implementation / integration within a shared services environment.
  • Experience managing captive and 3rd party service providers/ outsourcers.
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